Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal data in compliance with the General Data Protection Regulation (EU 2016/679, “GDPR”).
1. Data We Collect We may collect the following categories of personal data: Contact details (name, email address, phone number) Business information (company name, role, service-related data) Technical information (IP address, browser type, device information, cookies) Any data voluntarily provided via contact forms, service inquiries, or communications
2. Legal Basis for Processing We process your personal data on the following legal bases under GDPR: Contractual necessity – when processing is required to provide you with services. Legitimate interests – to improve our services, ensure website security, and communicate with you regarding relevant inquiries.Consent – when you voluntarily provide information via forms or allow cookies.Legal obligations – where processing is required by applicable law.
3. How We Use Your Data We use your data to:Respond to inquiries and deliver requested servicesManage contracts and client relationshipsImprove website functionality and user experienceComply with applicable legal obligations
4. Data Retention We retain your personal data only as long as necessary for the purposes outlined above:Contact and business records: up to 5 years after the end of the client relationshipTechnical/log data: up to 12 monthsWhere legal obligations require longer retention, we will comply accordingly.
5. Data Sharing & Roles We do not sell or rent your personal data. We may share data with: Processors (e.g., hosting providers, IT support, payment processors) acting on our instructions. Controllers (e.g., financial or legal authorities, if required by law). All third parties are contractually bound to comply with GDPR requirements.
6. International Transfers If personal data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place (e.g., EU Standard Contractual Clauses or adequacy decisions).
7. Data Security We apply appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or loss.
8. Your Rights Under GDPR, you have the right to: Access the personal data we hold about you Request correction or deletion Restrict or object to processing Withdraw consent (where processing is based on consent)Data portability (receive your data in a structured, commonly used format)
9. Cookies We use cookies to enhance user experience and analyze website traffic. You may manage or disable cookies through your browser settings.
10. Changes We may update this Privacy Policy periodically. Updates will be posted here with a revised effective date.
Terms & Conditions
By accessing and using this website and our services, you agree to the following Terms & Conditions.
1. Services NAOS STUDIO provides creative, digital, IT, and production services. Specific deliverables, timelines, and costs are defined in individual contracts or proposals.
2. User Responsibilities You agree to: Provide accurate and complete information when engaging with our services. Use our website and services for lawful purposes only.Not engage in activities that may disrupt or damage our systems.
3. Payment Terms Unless otherwise specified in a written agreement: Payments must be made according to the schedule in the relevant proposal or invoice. Late payments may incur interest at the statutory rate under Estonian law.
4. Intellectual Property All content on this website (text, images, graphics, videos, logos, trademarks) is owned by NAOS STUDIO or licensed to us. You may not reproduce, distribute, or commercially exploit such content without prior written permission.
5. Limitation of Liability We strive to ensure accuracy and availability of our website and services, but we make no guarantees that they will be error-free or uninterrupted.
To the fullest extent permitted by law, we disclaim liability for any direct, indirect, or consequential damages arising from use of our website or services.
6. External Links Our website may include links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of these external sites.
7. Termination We may suspend or terminate access to our website or services if you breach these Terms & Conditions or applicable laws.
8. Governing Law & Jurisdiction These Terms & Conditions shall be governed by the laws of Estonia. Any disputes shall be subject to the exclusive jurisdiction of the Harju County Court, Tallinn, Estonia.
9. Dispute Resolution We encourage resolving disputes amicably. If not possible, formal legal proceedings may be initiated in accordance with the jurisdiction clause above.
10. Changes We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted here with an updated effective date.